99vip Privacy Policy

1. Who This Policy Applies To

This Privacy Policy applies to all individuals who visit, register with, or otherwise interact with the 99vip platform. This includes players from Manila, Quezon City, Cebu, Davao, and across the Philippines. It covers data collected through the 99vip website, account registration process, KYC verification, gaming sessions, and any communications you have with our support team.

This platform and its privacy practices are designed for the Philippine market. If you are accessing 99vip from outside the Philippines, please be aware that your use may be restricted under our Terms and Conditions.

2. Information We Collect

We collect personal information from you in several ways during your use of the platform. The information we gather falls into the following categories:

Information you provide directly:

• Full legal name and date of birth provided during account registration
• Philippine mobile number and email address
• Government-issued ID documents submitted during KYC verification
• GCash or Maya account details, or local bank account information used for PHP deposits and withdrawals
• Profile information and account preferences you set manually

Information collected automatically:

• Device type, operating system, and browser information
• IP address and approximate location data
• Session activity including pages visited, games played, and time spent on the platform
• Transaction records covering all PHP deposits, withdrawals, and wagering history
• Login timestamps and OTP verification records

Information from third parties:

• Identity verification responses from KYC service providers
• Payment confirmation data from Philippine banking and e-wallet channels
• Fraud detection signals from security partners

3. How We Use Your Information

The personal information we collect is used only for legitimate platform purposes. We do not use your data for purposes unrelated to the operation and improvement of the 99vip platform. Specific uses include:

4. Legal Basis for Processing Your Data

We process your personal information on the following legal grounds, in line with applicable Philippine data protection principles:

• Contractual necessity: Processing your account data and transaction records is required to provide the services you signed up for.
• Legal obligation: KYC verification and transaction record-keeping are required to fulfil identity and financial compliance obligations.
• Legitimate interests: Fraud detection, platform security, and service improvement represent legitimate interests that do not override your privacy rights.
• Consent: Where we process optional data — such as for marketing communications — we do so only with your explicit consent, which you can withdraw at any time.

5. How We Protect Your Data

Keeping your personal and financial information secure is a core part of operating the 99vip platform responsibly. We implement multiple layers of technical and organisational measures to protect your data:

• All data transmitted between your browser and the 99vip platform is protected by SSL (Secure Sockets Layer) encryption.
• Account logins are protected by OTP (One-Time Password) verification sent to your registered Philippine mobile number, providing a second layer of authentication beyond your password.
• Payment details — including GCash account numbers and bank account information — are stored using industry-standard encryption and are never held in plain text.
• Access to personal data within the 99vip operation is restricted on a need-to-know basis. Staff who do not require access to your data for their operational role cannot access it.
• Regular internal security reviews are conducted to identify and address potential vulnerabilities in the platform.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You play an important role in protecting your own account — use a strong, unique password and never share your OTP or login details with anyone.

6. Data Sharing and Third Parties

99vip does not sell your personal information to third parties. We do not share your data with advertisers or unaffiliated companies for their own marketing use. Your information is only shared with third parties in the following circumstances:

• Payment processors: Philippine banking partners, GCash, Maya, and other local payment channels receive the minimum information required to process your PHP transactions.
• KYC and identity verification providers: We work with third-party verification services to confirm the identity of players before processing withdrawals. These providers handle your data under strict data processing agreements.
• Platform technology providers: Game software providers and platform infrastructure partners may access anonymised or aggregated usage data for technical operation purposes only.
• Legal and compliance requirements: We may disclose your information if required to do so by applicable Philippine law, court order, or regulatory directive.
• Fraud and security investigations: We may share data with security partners or law enforcement when investigating suspected fraud, money laundering, or other illegal activity affecting the platform.

All third parties who receive or process data on behalf of 99vip are bound by confidentiality obligations and are not permitted to use your data for any purpose beyond what is required for their specific role.

7. Cookies and Tracking Technologies

99vip uses cookies and similar technologies to operate the platform, maintain your session, and understand how players use the site. Cookies are small data files stored on your browser or device. The main types of cookies we use are:

• Essential cookies: Required for the platform to function, including keeping you logged in during your session and securing your account against session hijacking.
• Performance cookies: Used to monitor page load times, identify technical errors, and improve the reliability of the platform — particularly on mobile browsers used by players across the Philippines.
• Analytics cookies: Help us understand which games and sections of the platform are most used, allowing us to improve the overall experience for Filipino players.
• Preference cookies: Remember your settings and preferences so you do not need to re-configure them each session.

You can control or disable non-essential cookies through your browser settings. Disabling essential cookies will affect the platform's core functionality, including your ability to maintain a logged-in session.

8. Data Retention

We retain your personal information for as long as your 99vip account is active and for a reasonable period after account closure to meet legal, financial, and compliance obligations. The general retention periods are:

• Account registration data and KYC documents are retained for the full period your account is open, plus a minimum period required under applicable financial compliance obligations after closure.
• PHP transaction records are retained for audit, tax, and anti-money-laundering purposes in line with applicable retention requirements.
• Gaming activity logs are retained to support responsible gaming monitoring, dispute resolution, and platform improvement.
• Support communication records are retained for a reasonable period following resolution of the relevant inquiry or dispute.

When your data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

9. Your Rights Over Your Data

As a 99vip player in the Philippines, you have the following rights with respect to your personal data:

• Right to access: You can request a copy of the personal information we hold about you.
• Right to correction: If any of your personal information is inaccurate or outdated, you can request that it be corrected.
• Right to erasure: You can request deletion of your personal data, subject to our legal and compliance retention obligations.
• Right to object: You can object to certain types of processing, such as processing for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to data portability: You may request your data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to data requests within a reasonable timeframe. Some requests may require identity verification before we can process them.

10. Children and Minors

The 99vip platform is strictly for individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal information from minors. If we discover that an account has been created by a person under the age of 21, that account will be immediately closed and any associated data will be deleted.

If you believe that a minor has accessed 99vip and provided personal information, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or our data handling practices. When changes are made, the revised policy will be published on this page with an updated effective date. We recommend checking this page periodically to stay informed about how your personal information is managed.

Continued use of the 99vip platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the revised policy, please stop using the platform and contact support to request account closure.

12. Contact and Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please reach out to us. Our support team is available around the clock and will respond to privacy-related enquiries as promptly as possible.

For general platform support — including withdrawal queries, account issues, and gaming assistance — you can also reach us through the same email address. Your privacy enquiries will be handled by the appropriate team member.